Eastbrooke Health Hub, Level 1, 86 Thuringowa Drive, Thuringowa Qld 4817
0439 074 075

Fees & Rebates

Consultation Fees

The standard fee for a 50-minute consultation with Jane Caffery is $190.

The standard fee for a 50-minute consultation with Michelle Bell is $140.

Hemispheres Psychology and Neurotherapy is not a bulk-billing practice.

Medicare rebates can apply if a GP, psychiatrist or paediatrician has referred you and completed a Mental Health Treatment Plan. Rebates provided by Medicare and private health vary depending on the kind of benefits you qualify for and whether you have reached the Medicare Safety Net. As rebates are not intended to cover the entire cost of your treatment, a gap fee will usually apply.

Office Hours

Office hours are Monday to Friday, from 9 am to 5 pm. Please contact us by email or phone to discuss scheduling.

Arranging an Appointment 

We can provide a brief phone consultation at no charge to help determine if we are the appropriate provider for you. Both self-referrals and referrals from medical and allied health clinicians are welcome.

Medicare Referrals 

Under the Allied Health Initiative for Better Mental Health Outcomes, individuals can access specific psychological services and receive a Medicare rebate. If you are experiencing any mental health concerns, such as feeling depressed, stressed or are experiencing personal difficulties, you may be eligible for a Mental Health Treatment Plan completed by your GP or psychiatrist.

Medicare rebates are possible if referred from a GP or a psychiatrist. The amount you receive from your Medicare rebate:

  • clinical psychologist is $124.50 (out-of-pocket expense $63.50)
  • mental health accredited social worker is $75.95 (out-of-pocket expense $64.05)

A maximum of 10 sessions can be claimed through Medicare in a calendar year.

Organising a GP Mental Health Care Plan

Phone your local medical practice and ask the receptionist to book an extended appointment for you with your GP for a Mental Health Treatment Plan assessment (please note that a Mental Health Treatment Plan takes additional time for your GP to complete).

Discuss your concerns with your GP and ask him or her if you are eligible for a MHTP so you can access psychological services and receive a Medicare rebate.

If you are eligible, you should leave the appointment with your GP MHCP, and you can call your treatment provider and make an appointment.

Please make sure you bring your MHTP to your first appointment.


The initial session can take 60-75 minutes. Therapy sessions are usually 50 minutes, and EMDR sessions can take up to 90 minutes.

Longer sessions are available on request.

Emergency or Crisis 

We are not a mental health crisis service. If you need immediate counselling, please click here for details. In case of an emergency, call 000 or go to your nearest emergency department.